Finance Provider

Paisley Car Sales Ltd, business address 10-12, New Sneddon Street Paisley Renfrewshire PA3 2AD.

Company registration number SC793663

Authorised and regulated by the Financial Conduct Authority (FCA) – Firm Registration Number (FRN) 1011732.

Company VAT registration number:464834466.

Along with this, the following complaints procedure should be added in order to comply with FCA regulations:

“In order to make sure that all customers are treated fairly and in compliance with FCA regulations, we aim to provide a first-class service at all times including in our complaints handling. If you have any complaints about finance, please use the following methods to contact Forward Asset Finance, our principal:

Call Forward Asset Finance: 0141 882 4288

Email Forward Asset Finance: enquiries@forwardassetfinance.co.uk

Write to Forward Asset Finance: Forward Asset Finance Ltd, 100 Carnegie Road, Glasgow, G52 4JZ

All complaints received shall be treated according to legislation and guidelines set. In the scenario you are unhappy with how a complaint is handled by us, you may have the right to refer the complaint to the Financial Ombudsman Service. Lodging a complaint with the Financial Ombudsman Service must be made within 6 months of our initial response to you.

The Financial Ombudsman Service is an independent and free service made available to customers in regard to finance services and products. Contact details can be found below:

Website: www.financial-ombudsman.org.uk

Address: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR

Email: complaint.info@financial-ombudsman.org.uk

Telephone: 0800 023 4567 or 0300 123 9123

More information is available from the provided leaflet at http://www.financial-ombudsman.org.uk/publications